Tickets
Exceptions and issues from automated processes
4 Open
3 In Progress
3 Resolved
Ticket
Status
Priority
Assignee
Created
TK-4523
KYC validation failed - missing passport page 2
KYC Processor
compliance
escalated
Open
Critical
SC
Sarah Chen318 min ago
TK-4522
Invoice #INV-8821 total mismatch - $2,340 discrepancy
Invoice Processor
finance
In Progress
High
JP
James Park545 min ago
TK-4521
Trade screening false positive - OFAC list match on common name
Trade Compliance
compliance
false-positive
In Progress
High
SC
Sarah Chen81 hr ago
TK-4520
Vendor document expired - Renewal notice sent
Vendor Compliance
vendor
Open
Medium
MT
Mike Torres12 hr ago
TK-4519
OCR confidence below threshold on scanned invoice
Invoice Processor
ocr
Open
Medium
?
Unassigned3 hr ago
TK-4518
Duplicate invoice detected - vendor submitted twice
Invoice Processor
duplicate
Resolved
Low
JP
James Park44 hr ago
TK-4517
KYC document authenticity check - manual review needed
KYC Processor
compliance
manual-review
Open
High
SC
Sarah Chen25 hr ago
TK-4516
Inventory count mismatch - Warehouse B shelf 14
Inventory Reconciler
inventory
Resolved
Medium
MT
Mike Torres66 hr ago
TK-4515
Regulatory label update required - EU MDR compliance
Regulatory Label
regulatory
eu
In Progress
Critical
AL
Anna Liu128 hr ago
TK-4514
Transaction flagged - unusual pattern from known counterparty
Trade Compliance
compliance
Resolved
High
SC
Sarah Chen91 day ago